The Challenge: Stale Intel
In the fast-moving healthcare AI market, features change weekly. Hyro's sales team was often pitching using "battlecards" that were weeks out of date, leading to missed opportunities and credibility gaps.
The Solution: Living Knowledge
VERSATIL deployed a "Knowledge Harvester" agent connected to:
- Gong: To listen to customer objections and competitor mentions.
- Slack: To capture engineering updates.
- Linear: To track shipped features.
This agent automatically updates a RAG vector database. When a rep asks a question, they get an answer based on today's reality, not last month's PDF.
The Economic Win
By using VERSATIL's Intelligent Router, Hyro directed 70% of routine queries to low-cost SLMs, saving over $3,000/month in API costs while maintaining high accuracy.
